At eDream Market Ltd, accessible from www.edreammarket.co.uk, protecting your privacy and personal data is a priority. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase from our store.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit or use our website, we may collect the following types of information.
Personal Information
We may collect personal details that you provide to us when you:
- Create an account
- Place an order
- Contact customer support
- Subscribe to our newsletter
This information may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
Payment details are processed securely through third-party payment providers and are not stored on our servers.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Communicate with you about orders or inquiries
- Send promotional emails or offers (if you opt in)
- Prevent fraud and enhance security
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and website performance.
Cookies may be used to:
- Remember your preferences
- Track website usage and analytics
- Improve functionality and performance
- Support marketing and advertising activities
You can control cookie settings through your browser preferences.
4. How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Our website uses secure technologies such as:
- SSL encryption
- Secure payment processing
- Restricted access to sensitive data
While we take reasonable steps to protect your information, no online system can be guaranteed to be completely secure.
5. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with trusted third-party partners when necessary to operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website hosting and analytics services
- Marketing or advertising platforms
These partners are required to keep your information secure and confidential.
6. Third-Party Services
Our website may include links or integrations with third-party services such as:
- Payment gateways
- Social media platforms
- Advertising partners
These services have their own privacy policies, and we recommend reviewing them before providing personal information.
7. Your Data Protection Rights
Under applicable data protection laws, including UK GDPR, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Restrict or object to certain data processing
- Request transfer of your data
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting requirements.
9. Children’s Information
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
eDream Market Ltd
Email: edreammarketltd@gmail.com
Website: www.edreammarket.co.uk