At eDream Market Ltd, we aim to provide a smooth and reliable delivery experience for all our customers. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
Orders are usually processed within 1–3 business days after payment is successfully received.
Processing times may vary during busy periods, holidays, or promotional events. Once your order has been processed and shipped, you will receive a confirmation email with shipping details.
Shipping Time
Estimated delivery times depend on your location and the shipping method used.
Typical delivery times:
- United Kingdom: 5–10 business days
- Europe: 7–14 business days
- International: 10–20 business days
Please note that delivery times are estimates and may vary due to factors outside our control, such as customs clearance, courier delays, or weather conditions.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
Occasionally, we may offer free shipping promotions for certain products or orders.
Order Tracking
Once your order has been shipped, you may receive tracking information by email (when available). This allows you to monitor the progress of your delivery.
Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
If incorrect or incomplete address details are provided, delivery delays or additional shipping charges may occur. eDream Market Ltd is not responsible for orders delivered to incorrect addresses supplied by the customer.
Customs and Import Duties
For international orders, customs fees or import duties may apply depending on the destination country’s regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Packages
If your order has not arrived within the expected delivery timeframe, please contact us and we will assist you in tracking your shipment.
We will work with our shipping partners to resolve any delivery issues as quickly as possible.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
eDream Market Ltd
Email: edreammarketltd@gmail.com
Website: www.edreammarket.co.uk